Ledger Support | Ledger.com/Start® | Getting started

One of the most important security features explained on Ledger.com/start is the wallet recovery process. If your Ledger device is ever lost, stolen, or physically damaged, your cryptocurrency is not lost as long as you still have your recovery phrase. This recovery phrase acts as a master key that allows you to regain access to all your funds on a new device.

To recover your wallet, you first need to purchase another genuine Ledger hardware wallet from the official Ledger website or an authorized reseller. Once you receive the new device, connect it to your computer or mobile phone and visit Ledger.com/start again. During the setup process, you will be given the option to restore an existing wallet instead of creating a new one.

After selecting the “Restore from recovery phrase” option, the device will ask you to carefully enter your 24-word recovery phrase in the exact order it was originally provided. This process happens directly on the Ledger device, ensuring that your private keys are never exposed to the internet or your computer. Once the phrase is successfully verified, all your accounts, balances, and assets will be restored automatically. This simple yet powerful recovery system is one of the main reasons Ledger wallets are trusted worldwide.


Why Ledger Is Better Than Software Wallets

When comparing hardware wallets to software wallets, Ledger clearly stands out as a more secure and reliable solution for managing cryptocurrency. Software wallets store private keys on devices that are connected to the internet, which makes them vulnerable to hacking, malware, and phishing attacks. Ledger hardware wallets, on the other hand, keep private keys completely offline.

With Ledger devices set up through Ledger.com/start, every transaction must be physically approved on the device itself. This extra step ensures that even if your computer or smartphone is compromised, hackers cannot move your funds without direct access to your Ledger wallet. The physical confirmation feature acts as a powerful defense against unauthorized transactions.

Ledger also uses a highly secure chip known as a CC EAL5+ certified Secure Element, which is the same level of security used in passports, SIM cards, and banking systems. This chip protects your private keys from both digital and physical attacks. Because of these advanced security measures, Ledger hardware wallets are considered far safer than traditional software wallets for storing and managing crypto assets.


Ledger.com/start and Long-Term Crypto Storage

For users who plan to hold cryptocurrency for the long term, Ledger.com/start provides an ideal foundation for secure storage. Long-term investors often face risks such as exchange hacks, platform shutdowns, or account freezes. Ledger eliminates these risks by giving users complete ownership and control over their private keys.

Ledger hardware wallets are especially suitable for individuals who hold large balances, invest in multiple cryptocurrencies, or participate in NFTs and decentralized finance (DeFi) platforms. Since private keys never leave the device, your assets remain protected regardless of market conditions or online threats. This makes Ledger an excellent choice for investors who prioritize safety over convenience.

In addition, Ledger devices support thousands of cryptocurrencies and tokens, allowing users to manage diversified portfolios from a single secure device. Whether you are holding Bitcoin for years, collecting NFTs, or staking tokens through third-party platforms, Ledger offers unmatched peace of mind for long-term crypto storage.


Best Practices After Completing Setup on Ledger.com/start

After completing your wallet setup through Ledger.com/start, following best security practices is essential to maintaining long-term protection. The first and most important rule is to store your recovery phrase in a secure offline location. It should never be shared with anyone, entered on a website, or stored digitally.

Keeping your Ledger device updated is another critical step. Ledger regularly releases firmware updates that improve security and add support for new features and assets. These updates should always be installed using the official Ledger Live application downloaded from the Ledger website. Enabling auto-lock on your device also adds an extra layer of security by preventing unauthorized access if the device is left unattended.

It is also recommended to bookmark Ledger.com/start in your browser so you can always access the official setup page directly. This helps you avoid fake websites that attempt to steal recovery phrases. Finally, remain cautious of unsolicited emails, messages, or phone calls claiming to be from Ledger support. Ledger will never ask for your recovery phrase under any circumstances.


To stay protected and avoid scams, it is important to use only official Ledger resources. The primary setup and onboarding page is https://www.ledger.com/start, which should always be your first destination when initializing or restoring a Ledger device. For managing assets, installing apps, and updating firmware, Ledger Live can be downloaded safely from https://www.ledger.com/ledger-live.

If you ever encounter issues or need assistance, Ledger’s official support center is available at https://support.ledger.com, where you can find verified guides and troubleshooting articles. For general information about products, updates, and announcements, the main Ledger website https://www.ledger.com should be your trusted source. Bookmarking these links ensures you never accidentally interact with fake or malicious websites.

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